Built to Start.
Wired to Scale.
Ready to Sell.

Real, hard-won advice on building a technology services business, from first sale to successful exit. No textbook theory. Just what actually works.

The Pragmatic Entrepreneur book cover

Start Right

Incorporation, funding, your first client, the org structure: all the foundation work that most entrepreneurs either skip or learn the hard way.

Scale Smart

Shift from operator to leader. Build systems that run without you, grow your team, and position your company for the next level.

Exit Well

Navigate private equity, M&A jargon, deal fatigue, and the financial decisions that determine what you actually walk away with.

Michael A. Brown

A founder who has been through it, all the way to the exit.

Michael A. Brown started his first business in high school and spent the next two decades founding, growing, and ultimately selling companies across IT services, software development, government contracting, and film production.

In 2021, he sold his technology services firm, a specialized Atlassian services and license resale company, to a private equity group. In 2024, he completed a second exit, selling to a strategic buyer. Today he works as an operational advisor, board member, and investor for PE-backed portfolio companies, and mentors entrepreneurs at every stage of the journey.

He's also the author of The Pragmatic Entrepreneur, a book he wrote because too much of this knowledge stays locked away, passed only between people who already know the right rooms to be in.

Read Michael's Story

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Michael A. Brown

Serial entrepreneur. Private equity advisor. Investor. Author. Michael has spent over two decades building companies, helping others scale theirs, and, most importantly, paying the lessons forward.

Michael A. Brown
  • Education B.A. Business Technology Administration & European History, UMBC
    M.A. Technology Management, Georgetown University
  • Founded First Business 2004, Lawncare & landscaping, high school
  • Founded IT Services Firm 2013, Atlassian services & license resale
  • First Exit 2021, Sold to private equity
  • Second Exit 2024, Sold to a strategic buyer
  • Current Role PE Operational Advisor, Board Member, Investor, CEO, and Fractional Executive
  • Based In Sarasota, Florida

It Started With Landscaping

In 2004, a teenage Michael Brown was already learning what it meant to run a business when he and a few friends started a lawncare and landscaping company. Together, they scheduled clients, managed a small crew, and ensured payments were made on time. It was not glamorous, but it planted something.

A few years later, Michael completed a double major in Business Technology Administration and European History at the University of Maryland, Baltimore County. Shortly after, he attended Georgetown University where he earned a Master's in Technology Management, all while growing his company.

"I moved my entire life savings from my personal account into my new business checking account, and then I started to get to work — selling something, anything."

The Leap

In 2013, after working at his first full-time job providing Health IT services to the federal government, Michael decided to go all in, using his car and some assets he had accumulated as collateral for a SBA-backed line of credit, found a niche in Atlassian services and license resale, and started building.

Over the next several years, he grew the firm into a specialized technology services provider, winning government contracts, building a team, and developing the systems and processes that would eventually make it an attractive acquisition target.

The Exit and What Came After

In 2021, Michael sold his technology services company to a private equity group. It was the culmination of nearly a decade of building and the beginning of a new chapter.

In 2024, working closely with the private equity group that bought him in 2021, he sold the company to a strategic buyer.

Today, Michael partners with private equity firms as an operational advisor, consultant, and board member. He helps PE-backed portfolio companies scale, adopt new technologies, and achieve strong exits. He knows the playbook from both sides of the table.

He's also a frequent guest speaker and lecturer for corporations and universities, and has mentored hundreds of entrepreneurs through the messy, exhilarating, often lonely process of building something from nothing.

Why the Book

Too much of what entrepreneurs need to know stays locked behind closed doors, shared only among people who already know each other, guarded by NDAs, or simply never talked about. Michael wrote The Pragmatic Entrepreneur to change that. It's the book he wishes he'd had when he started: practical, honest, and built around the reality that building a company is neither a spectator sport nor a solo journey.

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The Pragmatic Entrepreneur book cover
Now Available, First Edition, 2026

The Pragmatic Entrepreneur

Building, Scaling, and Selling Your Tech Services Business

Most entrepreneurs learn by doing, which usually means learning by failing. The Pragmatic Entrepreneur is different. It's a field guide written by someone who has done it: founded a tech services company, grown it, and sold it to private equity.

Across 35 chapters and three parts, this book walks you through every stage of the journey, from choosing your incorporation type and landing your first client, to navigating M&A jargon and managing the emotional reality of deal fatigue. Practical tools, real examples, and zero fluff.

35 Chapters. Three Parts. One Complete Roadmap.

From the first Post-it list to the wire transfer, this book covers the full arc of building a technology services business.

Part I

Start

Everything you need to get off the ground and build it right from the start.

  • The Persona of the Entrepreneur
  • Defining Your Company & Niche
  • Cap Tables & Ownership Structure
  • Incorporation Types & the EIN
  • Funding Your Business
  • Your First Website & Social Media
  • Federal Opportunity Registration
  • IT Systems & Org Structure
  • Setting Up Your Financials
  • Landing Your First Clients
Part II

Building & Scaling

Shift from doing everything yourself to leading a company that runs without you.

  • Operator vs. Entrepreneur Mindset
  • Building a Sales-First Operation
  • Runbooks & Delivery Systems
  • Evolving Org Structure
  • Systematizing Your Business
  • Company Culture
  • Funding Your Growth
  • Recruiting & Hiring Talent
  • Marketing & Outreach
  • Remote, Hybrid & In-Person Teams
Part III

Selling

The M&A process decoded, including what most founders don't find out until it's too late.

  • Why (and When) to Sell
  • Defining Your Ideal Buyer Profile
  • Private Equity Jargon Decoded
  • Building Your M&A Team
  • The Full M&A Process
  • Deal Fatigue & Coping Strategies
  • Escrow Do's and Don'ts
  • Employee Disputes During M&A
  • Post-Sale Expectations
  • Life Beyond Your Company

If you're building something, this is for you.

Whether you're on day one or year ten, The Pragmatic Entrepreneur meets you where you are.

  • Aspiring entrepreneurs thinking about starting a tech services business
  • Founders in the early stages who want to avoid common, costly mistakes
  • Business owners who are scaling and need to systemize and delegate
  • Entrepreneurs exploring a sale and wanting to understand the M&A process
  • Sales professionals and technologists considering going independent
  • Anyone who wants the insider knowledge that most founders keep to themselves
Publication Details

Title: The Pragmatic Entrepreneur: Building, Scaling, and Selling Your Tech Services Business

Author: Michael A. Brown

Publisher: Pragmatic Entrepreneur LLC

Edition: First Edition, 2026

ISBN (Paperback): 978-1-83556-645-9

ISBN (Hardback): 978-1-83556-646-6

ISBN (eBook): 978-1-83556-647-3

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Get in Touch

Whether you're a reader with a question, an entrepreneur looking for guidance, or someone interested in having Michael speak, this is the right place to start.

How Michael Can Help

Michael is open to connecting with readers, founders, and organizations. Here are a few reasons people typically reach out:

📖
Book Questions Questions about the content, bulk orders, or academic/corporate use
🎤
Speaking & Lectures Michael speaks at universities, corporate events, and entrepreneurship programs
🤝
Advisory & Consulting PE firms and portfolio companies seeking an operational advisor or board member

Drop Michael a Line